Customer support is what we are all about.
We understand anyone can offer you web space and bandwidth services, but that customer support is what separates one host from another. We started on the Internet as a hosting customer so we understand the importance of communication between a host and their customer. We know how important your web site is to you and your business.

We offer all our customers a seamless support options and an open communication channel once you have signed up for any of our services, you will receive a welcome letter with all details necessary to have access to our phone number for emergency support server down issues, ticketed support desk, direct Email, ICQ, and in case the unthinkable happens and the server becomes unreachable we offer an off site support Email address and special announcement area where you will be able to get status updates on our efforts and the problems that are affecting your accounts.

Our pledge is to never you leave you in the dark.

Support: to submit a support ticket click here

Technical Support: use our your help ticket system,or email us at  support at simservers.net we respond normally within 2 hours.

Emergency phone number: 00351 966003147